Privacy policy

At Pivotlo, we are committed to protecting your privacy and personal information. Below is our Privacy Policy, which explains how we collect, use, and protect your information.

1. Information Collection

The personal information we collect includes your name, email address, phone, shipping address, and payment information. We collect information in the following ways:

  • Information you provide when you register for an account on the Site or place an order.
  • Information you provide by contacting us or participating in a survey.
  • Information collected automatically, such as browsing history and device information.

2. Cookie Use

We use cookies and similar technologies to enhance your website experience. Cookies are small files stored on your device that track your visits and preferences. We use cookies to:

  • Remember your login information and shopping cart contents.
  • Analyze website traffic and user behavior to improve our services.
  • Provide personalized content and advertising.

You can manage or disable cookies through your browser settings, but please note that this may affect your website experience.

3. Use of Information

We use your personal information to:

  • Process and fulfill your orders.
  • Provide customer support and services.
  • Send notifications and marketing information related to your order (if you choose to receive them).
  • Improve our products, services and website features.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We only share information in the following circumstances:

  • With service providers (such as delivery companies and payment processors) to fulfill orders.
  • With legal agencies or regulators when required by law or to protect our legitimate interests.

5. User Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, modification, disclosure or destruction. Although we strive to protect your information, please be aware that no method of transmission or storage is completely secure.

6. Your Rights

You have the right to access, correct or delete your personal information. You can also opt out of receiving marketing information from us. Please submit your request through our "Contact Us" page and we will process it within a reasonable time.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website and the updated policy will be effective immediately.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our "Contact Us" page. We will do our best to assist you.

I hope this privacy policy meets your needs. If further adjustments are required or you have other requests, please let me know!