Shipping policy

At Pivotlo, we are committed to providing you with fast and reliable shipping services. Here are the details of our shipping policy:

Shipping Time

All orders are usually processed and shipped within 1-2 business days after confirmation. Custom or special orders may take longer to process, and we will provide an estimated shipping time when the order is confirmed.

Shipping Methods

We offer a variety of shipping options, including standard shipping and expedited shipping. The specific shipping method and cost will be displayed at checkout.

Shipping Costs

Shipping costs vary depending on your delivery address and the shipping method you choose. All shipping costs will be clearly marked at checkout and will be included in the total amount of the order.

Tracking Information

Once your order is shipped, we will send you a confirmation email with a tracking number. You can use the tracking number to track the shipping status of your package on the corresponding courier website.

Shipping Address

Please ensure that the shipping address you provide in your order is correct. We are not responsible for delivery issues caused by incorrect or missing addresses.

International Shipping

We also offer international shipping. International orders may take longer to ship.

Questions and Support

If your package encounters an issue during shipping, such as loss or damage, please contact our customer service team immediately. We will do our best to assist you in resolving the issue.

Thank you for choosing Pivotlo, and we hope that you are satisfied with our shipping services. If you have any questions or need further assistance, please feel free to contact us.